ITIL V4: Which is a key consideration for the guiding principle keep it simple and practical?
OPTIONS
- Try to create a solution for every exception
- Understand how each element contributes to value creation
- Ignore the conflicting objectives of different stakeholders
- Start with a complex solution, then simplify
Answer:
Understand how each element contributes to value creation
Explanation:
The keep it simple and practical guiding principle states that when analyzing a practice, process, service, metric, or other improvement target, always ask whether it contributes to value creation.