Home » Certification Exams Questions » ITIL V4: Which is a key consideration for the guiding principle keep it simple and practical?

OPTIONS

  • Try to create a solution for every exception
  • Understand how each element contributes to value creation
  • Ignore the conflicting objectives of different stakeholders
  • Start with a complex solution, then simplify

Answer:

Understand how each element contributes to value creation

Explanation:

The keep it simple and practical guiding principle states that when analyzing a practice, process, service, metric, or other improvement target, always ask whether it contributes to value creation.

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