Tag: ITIL Guiding Principles

What should be done first when applying the focus on value guiding principle? Identify the outcomes that the service facilitates Identify all suppliers and partners involved in the service Determine who the service consumer is in each situation Determine the cost of providing the service...

Try to create a solution for every exception Understand how each element contributes to value creation Ignore the conflicting objectives of different stakeholders Start with a complex solution, then simplify Understand how each element contributes to value creation The keep it simple and practical guiding...

Which guiding principle recommends organizing work into smaller, manageable sections that can be executed and completed in a timely manner? Focus on value Start where you are Progress iteratively with feedback Collaborate and promote visibility Progress iteratively with feedback The description of the progress iteratively...

Which describes the nature of the guiding principles? Guiding principles can guide an organization in all circumstances Each guiding principle mandates specific actions and decisions An organization will select and adopt only one of the seven guiding principles Guiding principles describe the processes that all...

Which guiding principle recommends collecting data before deciding what can be reused? Focus on value Start where you are Keep it simple and practical Progress iteratively with feedback Start where you are The start where you are guiding principle recommends that services and methods already...

Which guiding principle recommends that the four dimensions of service management are considered? Think and work holistically Progress iteratively with feedback Focus on value Keep it simple and practical Think and work holistically The think and work holistically guiding principle advises that all aspects of...