ITIL V4: Which describes the nature of the guiding principles?
Which describes the nature of the guiding principles?
OPTIONS
- Guiding principles can guide an organization in all circumstances
- Each guiding principle mandates specific actions and decisions
- An organization will select and adopt only one of the seven guiding principles
- Guiding principles describe the processes that all organizations must adopt
Answer:
Guiding principles can guide an organization in all circumstances
Explanation:
A guiding principle is defined as a recommendation that can guide an organization in all circumstances and will guide organizations when adopting service management. They are not described as prescriptive or mandatory.
