ITIL V4: Which guiding principle recommends collecting data before deciding what can be reused?
Which guiding principle recommends collecting data before deciding what can be reused?
OPTIONS
- Focus on value
- Start where you are
- Keep it simple and practical
- Progress iteratively with feedback
Answer:
Start where you are
Explanation:
The start where you are guiding principle recommends that services and methods already in place should be measured or observed directly to properly understand their current state and what can be reused from them Getting data from the source helps to avoid assumptions which, if proven to be unfounded, can be disastrous to timelines, budgets and the quality of results.
