ITIL V4: What is the definition of an event?
OPTIONS
- Any change of state that has significance for the management of a service or other configuration item
- Any component that needs to be managed in order to deliver an IT service
- An unplanned interruption to a service or reduction in the quality of a service
- Any financially valuable component that can contribute to the delivery of an IT product or service
Answer:
Any change of state that has significance for the management of a service or other configuration item
Explanation:
An event can be defined as any change of state that has significance for the management of a service or other configuration item (CI).
