Home » Certification Exams Questions » ITIL V4 Foundation: Which is a recommendation of the continual improvement practice?

Which is a recommendation of the continual improvement practice?

OPTIONS

  • There should at least be a small team dedicated to leading continual improvement efforts.
  • All improvements should be managed as multi-phase projects.
  • Continual improvement should be isolated from other practices.
  • External suppliers should be excluded from improvement initiatives.

Answer:

There should at least be a small team dedicated to leading continual improvement efforts.

Explanation:

Although everyone should contribute in some way, there should at least be a small team dedicated full-time to leading continual improvement efforts and advocating the practice across the organization.

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