ITIL V4 Foundation: Which is a recommendation of the continual improvement practice?
Which is a recommendation of the continual improvement practice?
OPTIONS
- There should at least be a small team dedicated to leading continual improvement efforts.
- All improvements should be managed as multi-phase projects.
- Continual improvement should be isolated from other practices.
- External suppliers should be excluded from improvement initiatives.
Answer:
There should at least be a small team dedicated to leading continual improvement efforts.
Explanation:
Although everyone should contribute in some way, there should at least be a small team dedicated full-time to leading continual improvement efforts and advocating the practice across the organization.
