Which is the best approach for gaining support for the new IT service?
A CIO is trying to gain funding and executive level support for an enterprise data warehouse. Which is the best approach for gaining support for the new IT service?
OPTIONS
- Develop a value stream map detailing how existing IT staff and systems can be leveraged for the new service
- Build a proof of concept service and move some customer data into it to demonstrate the value the new service can deliver
- Develop an overall IT transformation program that includes new IT investments required and how they work together to create business value
- Develop a business case that clearly describes the service, its benefits, why it is needed and the expected return on investment
ANSWER
Develop a business case that clearly describes the service, its benefits, why it is needed and the expected return on investment
EXPLANATION
A business case is used to communicate and advocate for funding and support for a proposal. A business case should clearly identify the proposal and the benefits and risks involved, from demand to value. It should answer the questions often asked by senior management, explaining why the proposal is needed and justifying the investment.
