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An improvement project failed to create the expected value because the team did not spend enough time thinking about how successful the solution would be. What would have helped to prevent this failure?

OPTIONS

  • Kanban
  • Risk management
  • Measurement and reporting
  • Cascading objectives

ANSWER

Risk management

EXPLANATION

If risks are not properly understood, teams could be directed to undertake projects that are certain to fail. If team members notice risks but do not see evidence of preventative actions, they may lose confidence in their project, thereby increasing the likelihood of failure.

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