ITIL v4: Which of these guiding principle recommends coordinating all dimensions of service management?

• Start from where you are
• Progress iteratively with feedback
• Think and work holistically
• Keep it simple and practical

Answer:

Think and work holistically

Explanation:

Holistic approach to service management includes establishing an understanding of how all the parts of an organization work together in an integrated way. It requires end-to-end visibility of how demand is captured and translated into outcomes. In a complex system, the alteration of one element can impact others and, where possible, these impacts need to be identified, analyzed, and planned for.