Home » Certification Exams Questions » ITIL v4: Which of these are an example of a business-related measurement?

OPTIONS

  • The number of passengers checked in
  • The average time to respond to change requests
  • The average resolution time for incidents
  • The number of problems resolved

Answer:

The number of passengers checked in

Explanation:

Business-related measures can be any business activity that is deemed useful or valuable by the customer and used as a means of gauging the success of the service

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