Home » Certification Exams Questions » ITIL V4: Which ITIL concept describes governance?

Which ITIL concept describes governance?

  • The seven guiding principles
  • The four dimensions of service management
  • The service value chain
  • The service value system

Answer:

The service value system

Explanation:

The components of the service value system are guiding principles, governance, service value chain, practices, and continual improvement.

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