Home » Certification Exams Questions » ITIL v4: What is a standard change?

OPTIONS

  • A change that needs to be scheduled, assessed, and authorized following a defined process
  • A change that is typically implemented as a service request
  • A high-risk change that needs approval
  • A change that must be implemented as soon as possible

Answer:

A change that is typically implemented as a service request

Explanation:

These are low-risk, preauthorized changes that are understood, fully documented, and can be implemented without needing additional authorization. They are often initiated as service requests but may also be operational changes.

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