ITIL v4: Identify the missing words in the following sentence.
The purpose of the ________ is to ensure that the organization continually co-creates value with all stakeholders in line with the organization’s objectives.
OPTIONS
- Focus on value guiding principle
- Four dimensions of service management
- Service value system
- Service request management practice
Answer:
Service value system
The purpose of the SVS is to ensure that the organization continually co-creates value with all stakeholders through the use and management of products and services.
