Home » Certification Exams Questions » You need someone in your organization who will be the authority on the Program backlog and is the internal voice of the Customer. What SAFe Program-level role must you fill?

You need someone in your organization who will be the authority on the Program backlog and is the internal voice of the Customer. What SAFe Program-level role must you fill?

OPTIONS

  • Customer Support Representative
  • Product Owner
  • Release Train Engineer
  • Product Management

Answer:

Product Management

Explanation:

In Agile software development, the product management team plays a critical role in shaping the direction and priorities of the project. They are responsible for defining and maintaining the program backlog, which is a prioritized list of features, enhancements, and bug fixes that the team plans to work on.

The product management team serves as the internal voice of the customer, as they are responsible for understanding the customer’s needs, goals, and requirements. They use this information to prioritize the items in the program backlog and to ensure that the team is delivering value to the customer with each iteration.

By having product management serve as the authority on the program backlog, the team can focus on delivering high-quality software that meets the customer’s needs and drives business value. This alignment between the team and the customer helps ensure that the project stays focused and on track, and that everyone is working towards the same goals.

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