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A service provider has developed a strategy to increase its revenue by launching a new cloud storage service. This strategy is being cascaded down to the technical teams. Which is a relevant objective that will support the strategy?

OPTIONS

  • Average number of storage access failures per month
  • Increase profit by launching new wi-fi services into new geographic markets
  • Achieve a 10 percent increase in service requests fulfilled in the target time
  • Design and implement new infrastructure by the end of quarter two

ANSWER

Design and implement new infrastructure by the end of quarter two

EXPLANATION

This is a clearly stated objective to ensure that technical teams implement the necessary infrastructure aligned with the strategy. Objectives must be aligned to strategies and relevant to strategies. Strategies may be defined at multiple levels but in organizations, they must cascade logically from the overall organizational strategy. They must also be tied to the achievement of objectives.

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