What is one of the tools associated with Design Thinking?
What is one of the tools associated with Design Thinking?
OPTIONS
- Divergent Feature Decomposition
- Empathy maps
- Solution Canvas
- Behavior driven development
Answer:
Empathy maps
Explanation:
An Empathy Map is a tool used in design thinking to understand the needs, emotions, and perspectives of users. It is a visual representation of user insights, typically created by a cross-functional team during the empathy phase of the design thinking process. The Empathy Map is used to help teams develop a deep understanding of their users and their experiences, which can inform the development of solutions that are truly user-centered.
An Empathy Map typically includes four quadrants: “What they See,” “What they Hear,” “What they Feel,” and “What they Say.” Teams can use the map to capture information gathered through user research and synthesis, including observations, quotes, and insights about users’ needs, behaviors, motivations, and pain points. The Empathy Map can be used to surface patterns, trends, and insights, and to help teams make decisions about what to build and why.
The Empathy Map is a flexible and collaborative tool that helps teams build empathy for their users and make informed decisions about product development and design.
