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What helps people to understand the value of an initiative and reduces their resistance?

OPTIONS

Continual improvement
Organizational change management
Change enablement
Measurement cascades

ANSWER

Organizational change management

EXPLANATION

OCM aims to convince people of a change’s value in order to reduce resistance.

January 8, 2022 admin Certification Exams Questions, ITIL DPI - Direct, Plan, Improve No Comment ITIL, ITIL Direct Plan Improve, ITIL DPI, ITIL Exam, ITIL Examination, ITIL V4

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