The tool that provides details on the relationship between the suppliers, their inputs, internal processes, outputs generated, and customers of the output is:
OPTIONS
- Process Map
- SIPOC
- Flow Chart
- VoC
ANSWER
SIPOC
EXPLANATION
SIPOC: Supplier Input Process Output and Control is the right answer that provides an overarching view of all the things together. VoC is capturing Voice of Customer. The process Map and Flowchart provide details on how inputs are flowing through the system, the details of sub processes and how output is produced.
