Tag: Service Request Management

Which would be supported by the service request management practice? A request to authorize a change that could have an effect on a service A request from a user for something which is a normal part of service delivery A request to restore service after...

Which role submits service requests? The user, or their authorized representative The customer, or their authorized representative The sponsor, or their authorized representative The supplier, or their authorized representative The user, or their authorized representative The purpose of the service request management practice is to...