LSSGB: The difference between strategic quality goals and the strategic business plan is that:

OPTIONS

• Strategic quality goals are often a lower tier than the strategic business plan
• They are determined only by top management
• They may offer conflicting priorities
• They are based on priorities given by all levels of the company

ANSWER

Strategic quality goals are often a lower tier than the strategic business plan

EXPLANATION

The key word in this question is “difference.” Options b and d are common to both strategic quality goals and the strategic business plan. Option c is incorrect. The strategic business plan forms the higher level with strategic quality goals being a part of it.