Home » Certification Exams Questions » ITIL v4: Which of the below is a service request?

OPTIONS

  • Requesting a workaround for an issue
  • Requesting information about how to create a document
  • Requesting an enhancement to an application
  • Requesting investigation of a degraded service

ANSWER

Requesting information about how to create a document

EXPLANATION

Requesting information about how to create a document is related to a request for information of service request.

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