ITIL v4: Which is the best example of an emergency change?
OPTIONS
- The implementation of a planned new release of a software application
- A low-risk computer upgrade implemented as a service request
- The implementation of a security patch to a critical software application
- A scheduled major hardware and software implementation
Answer:
The implementation of a security patch to a critical software application
Explanation:
Emergency changes are changes that must be implemented as soon as possible, for example to resolve an incident or implement a security patch.
