Home » Certification Exams Questions » ITIL v4: Which is intended to help an organization adopt and adapt ITIL guidance?

OPTIONS

  • The four dimensions of service management
  • The guiding principles
  • The service value chain
  • Practices

Answer:

The guiding principles

Explanation:

The guiding principles can guide organizations in their work as they adopt a service management approach and adapt ITIL guidance to their own specific needs and circumstances.

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