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A Black Belt would use non-parametric statistical methods when:

OPTIONS knowledge of the underlying distribution of the population is limited the measurement scale is either nominal or ordinal the statistical estimation is required to have higher assurance management requires substantial statistical analysis prior to implementation ANSWER the measurement scale is either nominal or ordinal...
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Poka-yoke is best defined as:

OPTIONS improving machine efficiency reducing field failures to virtually zero capturing the voice of the customer preventing controllable defects ANSWER preventing controllable defects EXPLANATION A poka-yoke device is one that prevents incorrect parts from being made or assembled, or that easily identifies a flaw or...
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A Six Sigma team has been chartered to improve the way in which a company takes orders for its products. Which of the following tools should the team use to determine all the potential pitfalls and actual defects that occur?

OPTIONS Process Failure Mode and Effects Analysis Process Map Design for Six Sigma Supplier Input Process Output Control ANSWER Process Failure Mode and Effects Analysis EXPLANATION A Process Failure Mode Effects Analysis (PFMEA) is a structured analytical tool used by an organization, business unit, or...
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