Home » Certification Exams Questions » A Six Sigma team has been chartered to improve the way in which a company takes orders for its products. Which of the following tools should the team use to determine all the potential pitfalls and actual defects that occur?

OPTIONS

  • Process Failure Mode and Effects Analysis
  • Process Map
  • Design for Six Sigma
  • Supplier Input Process Output Control

ANSWER

Process Failure Mode and Effects Analysis

EXPLANATION

A Process Failure Mode Effects Analysis (PFMEA) is a structured analytical tool used by an organization, business unit, or cross-functional team to identify and evaluate the potential failures of a process. PFMEA helps to establish the impact of the failure, and identify and prioritize the action items with the goal of alleviating risk. It is a living document that should be initiated prior to the process of production and maintained through the life cycle of the product.

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