What is required in an operating model?

1. A clear picture of how value is co-created
2. Clear policies and procedures for daily operations
3. Measures and reports to demonstrate performance
4. Description of how the organization runs itself

OPTIONS

• 1 and 2
• 2 and 3
• 3 and 4
• 1 and 4

ANSWER

1 and 4

EXPLANATION

An operating model is a conceptual and/or visual representation of how an organization co-creates value with its customers and other stakeholders, as well as how the organization runs itself.