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An IT department is defining success factors to support the goal of reducing business risks for customers. What is a suitable success factor for the IT department to support this goal?

OPTIONS

  • IT risks are prioritized based on how they contribute to business risks
  • Risks to IT services are minimized by implementing effective controls
  • Business risks are prioritized by customers based on their likelihood and potential customer impact
  • IT risks are prioritized based on their likelihood and the potential impact on the IT department

ANSWER

IT risks are prioritized based on how they contribute to business risks

EXPLANATION

This is an example of a success factor that supports an organizational goal. If IT risks are prioritized based on how they contribute to business risks then the IT department will be helping to reduce business risks for customers. A success factor describes a condition or characteristic that must be achieved for something to be considered successful. Objectives at each level of the organization should support the objectives of its higher levels. For example, objectives set for an individual should support the team’s objectives and that team’s objectives must support the department’s objectives. This will cascade and ultimately support the organization’s objectives and mission.

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