Tag: Lean Six Sigma Black Belt

OPTIONS ZMarketing, methods, material, machines Man, material, methods, machines Man, manufacturing, methods, material Man, material, medicines, machines OPTIONS Man, material, methods, machines EXPLANATION The major cause categories in Cause and Effect diagrams are man, material, methods, and machines, along with mother nature, management, and measurement...

OPTIONS 2 8 10 16 ANSWER 10 EXPLANATION At 3 sigma level Defects per million opportunities are 66,807. Whereas at 4 sigma level it is at 6,210 defects per million. The factor reduction in defect is 10.758 which is rounded to 10.

OPTIONS To describe a single, measurable performance. To provide details on how a product or service needs to operate. To provide specification limits. To build VoC. ANSWER To provide details on how a product or service needs to operate. EXPLANATION The purpose of having functional...

OPTIONS Flow Chart FMEA Tool Force Field Analysis Check Sheet ANSWER CHECK SHEET EXPLANATION To collect data related to any process, always start with a Check Sheet. It is a good technique to capture problem symptoms.

OPTIONS Multi-Vari Charts SPC Charts Cause and Effect Diagram Run Charts ANSWER Multi-Vari Charts EXPLANATION When multiple data points related to positional, cyclical, and temporal variations are to be analyzed, multi-vari charts are most appropriate to be used.

OPTIONS The principle of never stopping any improvements Improvements being made while people and machines continue to work Steady effort made to improve existing processes, products, or services Non-stop cyclic process of improvements where one improvement leads to another ANSWER Steady effort made to improve...

OPTIONS Training for everybody in the organization Support from everybody in the organization Experienced Six Sigma practitioners Executive commitment and support ANSWER Executive commitment and support EXPLANATION Without executive commitment and support for a Six Sigma project, it would not be possible for anybody with...

OPTIONS Strengths, Weaknesses, Opportunities, Threats Six Work Optimization Techniques Seven Workplace Opportunities for Transformation Strengths, Weaknesses, Opportunities, Techniques ANSWER Strengths, Weaknesses, Opportunities, Threats EXPLANATION SWOT stands for Strengths, Weakness, Opportunities, and Threats.

OPTIONS Brainstorming Nominal Group Technique Cause and Effect Diagram 5 Whys ANSWER Nominal Group Technique EXPLANATION After the group brainstorms ideas, they can get them prioritized using the Nominal Group technique.

OPTIONS Complaints Database Customer Support History Industry Reports Surveys and Questionnaire ANSWER Surveys and Questionnaire EXPLANATION It is always good to collect data directly from the customer, and surveys and questionnaires are a good way to collect these data.