CertifQ

OPTIONS It offers no ability to vary factors together It fails to account for interactions between factors It can be more costly to conduct It is less efficient than designed experiments ANSWER It fails to account for interactions between factors EXPLANATION All the items present...

OPTIONS The sample mean is always the same as population mean The sampling distribution approaches normality with increase in sample size The sample standard deviation will be the same as population standard deviation The sampling distribution would be triangular if population is distributed as triangular...

Options Forming Storming Norming Performing Answer Storming EXPLANATION The team lead plays a unqiue role in each phase of Team’s development. In the Storming phase the team leader plays the role of a Coach while the team is trying to figure out roles and responsibilities

Options A post-improvement capability analysis A post-improvement brainstorming session A follow-up FMEA study A multi-vari re-analysis Answer A post-improvement brainstorming session EXPLANATION Answer options a, c, and d are ideal for determining the effectiveness of various improvement activities. Brainstorming would be used to generate ideas...

Options Kaizen Six Sigma Lean Kanban Answer Kaizen EXPLANATION The word kaizen means “continuous improvement.” It is a system of continuous improvement in quality, technology, processes, company culture, productivity, safety, and leadership. It comes from the Japanese words (“kai”) which means “change” or “to correct”...

Options AQL, p-bar p, n X-bar and R R, sigma Answer X-bar and R EXPLANATION An X-bar and R chart is represented best by variables data. Options a and b list attribute data quantities. The two values in option d are measures of dispersion and...

Options Multi-voting Voting Brainstorming Prioritization meet Answer Brainstorming EXPLANATION Cancelling or nullifying suggestions or ideas is NOT a recommended practice in Brainstorming.

OPTIONS Affinity Diagram Tree Diagram Relationship Matrix Arrow Diagram ANSWER Relationship Matrix EXPLANATION The integrator room, which correlates customer needs and service features, is in the form of an Interrelationship matrix.

OPTIONS Flow charts Control charts Scatter diagrams Pareto diagrams ANSWER Pareto diagrams EXPLANATION Flow charts visually present a process showing the main steps, branches, and outcomes of that process. A scatter diagram visually displays the correlation between two or more variables. Control charts are used...