In drawing a SIPOC map, which one of the blocks should be drawn first?
OPTIONS Supplier Customer Input Process ANSWER Process EXPLANATION A SIPOC map always commences by drawing the Process Block first.
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A Black Belt collects 20 VOC comments and he finds that the comments are categorized amongst just 2 groups. He wants to use a Pareto to prioritize. Before doing so, what should he do?
OPTIONS Group the comments Verify the validity of the comments Collect some more comments as 2 groups is too few for a Pareto Irrespective, should plot a Pareto ANSWER Verify the validity of the comments EXPLANATION Now this is a bit confusing. Except for option...
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Which one of the below mentioned tools would a Champion least likely to ask in a Define Tollgate?
OPTIONS Pareto of why variations occurred Pareto on customer complaints SIPOC Map Charter ANSWER Pareto of why variations occurred EXPLANATION Although a Pareto can be drawn in the Define Phase, Pareto of why variations occurred can be best left to the Analyse Stage..
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The minimum expected annual cost savings for an Enterprise wide BB project
OPTIONS > $200,000 annually $150,000 – 175,000 $50,000 – $75,000 $100,000 – $125,000 ANSWER > $200,000 annually EXPLANATION Though financial savings depend entirely project-project, at the end of the day you would find that a Black Belt project should save at least $200,000.
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Which one of these is not a basic need to be fulfilled to answer if it could be a possible SS project?
OPTIONS ProcessProblemFinancial benefitsThe degree of the problem ANSWER The degree of the problem EXPLANATION Degree of the problem is not a pre-requisite.
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The tool used for selecting an appropriate concept is known as
OPTIONS Pugh Matrix Design of Experiments Function Deployment Matrix Brainstorming Project Prioritization Matrix ANSWER Pugh Matrix EXPLANATION Pugh Matrix is the universal tool known for this purpose..
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A Black Belt collects customer comments with the help of survey groups. Which tool must he use next with the customer requirements?
OPTIONS Tree Diagram Brainstorming QFD Affinity Diagram ANSWER Affinity Diagram EXPLANATION An affinity diagram helps the team to categorize the comments in groups, which is important. Post using the Affinity diagram, the Black Belt can use QFD, but to answer this question Affinity Diagram is...
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Which of the below is not studied as part of MSA?
OPTIONS Accuracy Repeatability Bias Linearity ANSWER Accuracy EXPLANATION Accuracy of a measurement system is an assumed metric.
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A team wishes to benchmark some of its functions with the best practices existent in the organization. Which type of benchmarking would it need to do?
OPTIONS Internal External Functional Competitive ANSWER Internal EXPLANATION Internal benchmarking accomplishes the objective discussed in the question.
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The Six Sigma team wishes to understand how well its product is doing in terms of its customer needs. Which tool would it use?
OPTIONS VOC Cause Effect Matrix QFD None of the above ANSWER QFD EXPLANATION QFD is the best tool to use here although one may want to use CE Matrix, QFD is preferred because of its robustness.
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