CertifQ

OPTIONS Proceed ahead with the SIPOC map Focus on inputs first, as they need to be in controlled conditions The decision depends on corporate dynamics and business needs Validate and calibrate the suppliers ANSWER Validate and calibrate the suppliers EXPLANATION Two options hold good here,...

OPTIONS It should have a feedback looping It should have a process owner It should have a series of steps that can be done time and again It should have an input, an output and a customer ANSWER It should have a feedback looping EXPLANATION...

SELECT THE CORRECT ANSWER The degree of impact of Number of resources on Delivery hours is weakThe degree of impact of Number of resources on Delivery hours is moderateThe degree of impact of Delivery Hours on Number of resources is weakThe degree of impact of...

OPTIONS FMEA QFD cTranslation worksheet None of the above ANSWER QFD EXPLANATION The Cause and Effect Matrix and the QFD work almost in the same way and in the same principle. Thus, THE SECOND OPTION is correct.

OPTIONS The Project can be done The project needs to be on hold The team will take a decision on consensus The Management team will take a decision ANSWER The Project can be doneThe project needs to be on holdThe team will take a decision...

OPTIONS QFD VOC Project Prioritization Matrix Solution Prioritization Matrix ANSWER Project Prioritization Matrix EXPLANATION Project Prioritization Matrix helps the Black Belt to separate the priority projects.

OPTIONS Presence of Process Expert Update from the perspective of value to the customer Involve Green Belts All of the above ANSWER Presence of Process Expert EXPLANATION A Process Expert’s presence is always needed in updating technically complex documents like HOQ and Pugh Matrix, so...

OPTIONS Analyze VOC Comments Translate the VOC to CTQ Metrics Know that the VOC is random Understand the VOB and VOP ANSWER Analyze VOC Comments EXPLANATION On receipt of comments and before the Black Belt converts the VOC to CTQ, analysis of customer comments needs...

OPTIONS Identify milestones Track progress Identify slow moving project and eliminate Sponsor review. ANSWER Identify slow moving project and eliminate EXPLANATION While Phase Gate Reviews are used to identify milestones, track the progress of the project and present a chance for Sponsor to review the...