CertifQ

OPTIONS Reducing weight Eliminating waste and reducing non-value adding activities Achieve higher quality Improving employee morale ANSWER Eliminating waste and reducing non-value adding activities EXPLANATION Lean helps you understand what are value-add and non-value-add activities and helps you reduce the latter and eliminate waste.

OPTIONS Severity x occurrence x risk Severity x risk x detection Occurrence x detection x control Severity x occurrence x detection ANSWER Severity x occurrence x detection EXPLANATION Risk Priority Number is generate by calculating product of severity x occurrence x detection.

OPTIONS +/- 2 standard deviation +/- 1 standard deviation +/- 3 standard deviation Outside the bell-shaped curve ANSWER +/- 1 standard deviation EXPLANATION In a normal distribution, the area under +/- 1 standard deviation covers approx. 68% of the data.

OPTIONS Different people get the same result when measuring the same item or characteristic. The same person taking multiple measurements on the same item or characteristic gets the same results every time. The measured value has little deviation from the actual value. The resolution of...

OPTIONS Teamwork, Personal Discipline, Improve Morale, Quality Circles, Suggestions for Improvement Define, Measure, Analyze, Improve and Control Define, Measure, Analyze, Design and Validate Identify Value, Map the Value Stream, Create Flow, Establish Pull, Seek Perfection ANSWER Teamwork, Personal Discipline, Improve Morale, Quality Circles, Suggestions for...

OPTIONS np chart c chart u chart p chart ANSWER U CHART EXPLANATION The control chart “u chart” is most appropriate to monitor the number of defects in different sample sizes.

OPTIONS ZMarketing, methods, material, machines Man, material, methods, machines Man, manufacturing, methods, material Man, material, medicines, machines OPTIONS Man, material, methods, machines EXPLANATION The major cause categories in Cause and Effect diagrams are man, material, methods, and machines, along with mother nature, management, and measurement...

OPTIONS 2 8 10 16 ANSWER 10 EXPLANATION At 3 sigma level Defects per million opportunities are 66,807. Whereas at 4 sigma level it is at 6,210 defects per million. The factor reduction in defect is 10.758 which is rounded to 10.

OPTIONS To describe a single, measurable performance. To provide details on how a product or service needs to operate. To provide specification limits. To build VoC. ANSWER To provide details on how a product or service needs to operate. EXPLANATION The purpose of having functional...