CertifQ

OPTIONS BPR TPM TRIZ BMP ANSWER TRIZ EXPLANATION The TRIZ methodology is an innovative way of problem solving.

OPTIONS Water-cooler discussion Presentation E-mail Group meeting ANSWER Water-cooler discussion EXPLANATION For business level meetings and formal discussions, we use group meeting, emails and presentations. While informal discussions can happen anywhere, like over coffee, canteen area, near water-cooler, etc.

OPTIONS By producing intermediate goods at a constant rate By producing non commercial goods at a constant rate By eliminating undersold goods from the production line By reducing undersold goods from the production line ANSWER By producing intermediate goods at a constant rate EXPLANATION In...

OPTIONS No-value added No-security added Limited effectiveness model Identity theft model ANSWER No-value added EXPLANATION This is a case of non-value added activity.

OPTIONS Using the needs of the customers Introducing multiple layers of middle management Optimizing current activities Providing employees with continuous training ANSWER Introducing multiple layers of middle management EXPLANATION The only odd answer from these options is “introducing multiple layers of middle management.”

OPTIONS It indicates the process is capable in the long-term. It indicates the process is incapable in the short-term. it indicates that the width specifications of the process are unknown. it indicates that the width specifications of the process are known. ANSWER It indicates the...

OPTIONS P chart R Chart C chart X chart ANSWER P chart EXPLANATION The p chart is used when the data can only be whole numbers, as in counting, it is known as discrete (also known as attribute data). The sample is evaluated for only...

OPTIONS Listing alternative courses of action Evaluating the performance of the last project Listing uncertain events Adopting decision criteria ANSWER Evaluating the performance of the last project EXPLANATION Evaluation of the last project is done for Root Cause Analysis. This is not done for subsequent...

Escon is a company that encourages employee autonomy in decision making and has few hierarchical structures. In this environment, delegation of tasks is encouraged and controls over employee initiatives is low. What type of organizational structure is this? OPTIONS Wide Tall Flat Narrow ANSWER Flat...

OPTIONS Exchange Error Estimate Expected ANSWER Exchange EXPLANATION SMED stands for Single Minute Exchange of Die. It means that the Die should be exchanged in not more than 9 minutes.