CertifQ

OPTIONS find out the person who caused the issue. analyze and eliminated measurement issues. decrease non value-add activities and waste from a process. understand the root cause of issues that are causing gaps between the current performance of the system and the expected performance. ANSWER...

OPTIONS Variance Ordinal Inverse Interval ANSWER Interval EXPLANATION Interval scale defines the difference between any two successive points. The difference may or may not be equal for the data to be treated on Interval scales. Example — Calendar time and temperature. Correlations, f tests, t...

OPTIONS can be identified and researched easily. are practiced in many different industries. have a major impact on the success of the business. have not been documented. ANSWER have not been documented. EXPLANATION If information/documents are not available about the processes, it becomes very difficult...

OPTIONS miss interactions gain efficiencies save time cost less ANSWER miss interactions EXPLANATION A full factorial design helps you get all the individual effects along with interaction effects.

OPTIONS Benchmarking Brainstorming Goal-setting Problem-solving ANSWER Brainstorming EXPLANATION Brainstorming helps getting people’s views together from their background and understanding. It also ensures that different ideas get discussed.

OPTIONS Six Sigma Continuous Breakthrough Sporadic ANSWER Breakthrough EXPLANATION Continuous and Breakthrough are the most appropriate ones. While Six Sigma deals with breakthrough, any minor quality improvement project will deal with continuous improvement. So, breakthrough improvement is most appropriate.

OPTIONS The economic costs associated with a catastrophic failure of an internal subsystem The unavoidable quality system costs associated with the production of any product or service The opposite of external failure costs The costs resulting from a nonconformance detected before a product or service...

OPTIONS continuous discrete expensive to collect read from a scale of measurement ANSWER discrete EXPLANATION Attribute data is always discrete.

OPTIONS can be identified and researched easily are practiced in many different industries have a major impact on the success of the business have not been documented ANSWER have not been documented EXPLANATION For an undocumented process, Benchmarking would not yield any good results.

OPTIONS knowledge of the underlying distribution of the population is limited the measurement scale is either nominal or ordinal the statistical estimation is required to have higher assurance management requires substantial statistical analysis prior to implementation ANSWER the measurement scale is either nominal or ordinal...