An organization is pursuing a strategy of acquiring small companies that have products that complement their overall portfolio. Although early efforts to integrate company acquisitions have been successful, recent employee engagement results indicate a growing disengagement, especially among the IT staff. The staff members feel...
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January 5, 2022 admin
Certification Exams Questions, ITIL V4 Foundation
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A network security engineer is defining the controls needed to protect firewalls. What is the first thing they should do to determine the correct controls? OPTIONS Review existing firewall rules and controls to ensure that there has been no deterioration Review the risk register to...
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January 5, 2022 admin
Certification Exams Questions, ITIL DPI - Direct, Plan, Improve
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A CIO has made value stream mapping a key part of an overall IT improvement effort. A value stream map for existing services is being developed. Which approach would produce the best results? OPTIONS Hire process consultants to develop process maps, and minimize the involvement...
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January 5, 2022 admin
Certification Exams Questions, ITIL DPI - Direct, Plan, Improve
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OPTIONS Scatter Plot Moving Average Histogram Control Chart ANSWER Moving Average EXPLANATION The question describes an application for the moving average chart. With the moving average chart, the data is smoothened so that true trends can be analyzed.
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December 28, 2021 admin
Certification Exams Questions, LSSBB/ Lean Six Sigma Black Belt
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OPTIONS The width of the limits is usually set at plus or minus 3 standard deviations of the process. If the process is in control, 2700 points per million will fall outside the control limits. If the process is in control, half the points will...
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December 28, 2021 admin
Certification Exams Questions, LSSBB/ Lean Six Sigma Black Belt
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Sometimes on a Control Chart, you may get two consecutive samples outside the target area but inside the specification. What is the expectation that two consecutive samples would both fall between the target area and the specification limit on the high side? OPTIONS 1/71 /49...
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December 28, 2021 admin
Certification Exams Questions, LSSBB/ Lean Six Sigma Black Belt
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OPTIONS X-Bar chart np chart u chart c chart ANSWER u chart EXPLANATION The u chart is used to monitor the number of non-conformities per unit. This is also considered the average number of defects/unit.
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December 28, 2021 admin
Certification Exams Questions, LSSBB/ Lean Six Sigma Black Belt
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OPTIONS muda Special Cause 5S Toyota production system ANSWER muda EXPLANATION While Toyota Production System uses Lean, these are categorized as waste or muda. So muda is more appropriate answer.
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December 28, 2021 admin
Certification Exams Questions, LSSBB/ Lean Six Sigma Black Belt
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OPTIONS Any type of defects data Variable data on defects The number of defects in a sample Either the fraction or percent defective in order of time ANSWER Either the fraction or percent defective in order of time EXPLANATION The p chart does not plot...
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December 28, 2021 admin
Certification Exams Questions, LSSBB/ Lean Six Sigma Black Belt
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OPTIONS 5 Sigma Self-Discipline Sorting Systems management ANSWER Sorting EXPLANATION The 5S includes Sort.
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December 28, 2021 admin
Certification Exams Questions, LSSBB/ Lean Six Sigma Black Belt
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