Home » Certification Exams Questions » LSSGB: What is the concept behind PDCA?

OPTIONS

  • The Deming/Shewhart cycle
  • Process flow
  • Continuous improvement
  • Satisfying suppliers

ANWER

Continuous improvement

EXPLANATION

The key question phrase is “concept behind.” Option b is inappropriate and does not fit the question. Option a would be correct if the question requested another name for PDCA. Answer option d could be one of the number of potential positive outcomes of this activity. However, the concept behind and objective of PDCA is that of continuous improvement.

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