ITIL v4: Which of these are an example of a business-related measurement?
OPTIONS
- The number of passengers checked in
- The average time to respond to change requests
- The average resolution time for incidents
- The number of problems resolved
Answer:
The number of passengers checked in
Explanation:
Business-related measures can be any business activity that is deemed useful or valuable by the customer and used as a means of gauging the success of the service
