ITIL V4: Which describes the nature of the guiding principles?

Which describes the nature of the guiding principles?

OPTIONS

• Guiding principles can guide an organization in all circumstances
• Each guiding principle mandates specific actions and decisions
• An organization will select and adopt only one of the seven guiding principles
• Guiding principles describe the processes that all organizations must adopt

Answer:

Guiding principles can guide an organization in all circumstances

Explanation:

A guiding principle is defined as a recommendation that can guide an organization in all circumstances and will guide organizations when adopting service management. They are not described as prescriptive or mandatory.