ITIL v4: What is a standard change?
OPTIONS
- A change that needs to be scheduled, assessed, and authorized following a defined process
- A change that is typically implemented as a service request
- A high-risk change that needs approval
- A change that must be implemented as soon as possible
Answer:
A change that is typically implemented as a service request
Explanation:
These are low-risk, preauthorized changes that are understood, fully documented, and can be implemented without needing additional authorization. They are often initiated as service requests but may also be operational changes.