ITIL v4: How should the seven guiding principles be applied when an organization is making a decision?
OPTIONS
- By using all the guiding principles equally when making any decision
- By using the most relevant principles to the specific decision
- By using the focus on value principle among others that are relevant to the specific decision
- By reviewing each guiding principle to decide how relevant it is to the specific decision
Answer:
By reviewing each guiding principle to decide how relevant it is to the specific decision
Explanation:
The guiding principles defined here embody the core messages of ITIL and of service management in general, supporting successful actions and good decisions of all types and at all levels.