Category: LSSBB/ Lean Six Sigma Black Belt

OPTIONS Kanban Kaizen Balanced Scorecard Hoshin Kanri ANSWER Hoshin Kanri EXPLANATION While Balanced Scorecard can be used by a lot of organizations as a planning tool, Hoshin Kanri is definitely considered the universal Lean planning tool so Hoshin Kanri is correct.

OPTIONS Muda Muri Mottainai Warusa Kagen ANSWER Warusa Kagen EXPLANATION Warusa Kagen (悪さかげん) means “condition of badness” or “how bad things are” in the current condition.

OPTIONS Customer Stakeholder Process Sponsor ANSWER Customer EXPLANATION Value is always specified by the customer in a lean organization, so CUSTOMER is correct.

OPTIONS Most important Somewhat important Not important at all The degree of importance is determined by the complexity of the project ANSWER Not important at all EXPLANATION Mathematical skills is the least important for a Black Belt to be successful in his role, so THE...

OPTIONS Use Force Field Analysis Use Stakeholder analysis Use Benchmarked examples Present benefits to employees ANSWER Use Benchmarked examples EXPLANATION Telling someone how this change worked with others is a good way to overcome the resistance from people who think the change wouldn’t work so...

OPTIONS Planning is often short term Decisions are often taken unilateral Performance measures depend on if the customer is satisfied or not None of the above ANSWER Performance measures depend on if the customer is satisfied or not EXPLANATION In a traditional organization, you would...

OPTIONS Give statistical guidance to the team Lead enterprise wide projects Solve mathematical issues Handle objections ANSWER Handle objections EXPLANATION The key role of a Black Belt is to handle objections that arise in his team, so the fourth option is correct.

OPTIONS Levey Jennings Chart Hotelling T2 Chart EWMA Chart CUSUM Chart ANSWER EWMA Chart EXPLANATION Only for an EWMA Chart the Control limits follow an exponential distribution so EWMA Chart is correct.

OPTIONS Inaccurate Data Inaccurate charting technique Inadequate Resolution of the Gage Erroneous measurements ANSWER Inadequate Resolution of the Gage EXPLANATION Inadequate resolution of the gage will result in the same numbers repeating time and again, thus third one is the correct option.

OPTIONS The process will always be between the Control Limits The variation in such a process will be less The process will exhibit only random variation Variability of such a process is less ANSWER The process will exhibit only random variation EXPLANATION When a process...