An organization has made some changes to its website. The organization has asked users for their opinions of the new design. What is this activity part of?

OPTIONS

• A business case
• A gap analysis
• An improvement review
• A lessons-learned analysis

ANSWER

An improvement review

EXPLANATION

An improvement review is an evaluation using metrics and other evidence to determine whether an improvement has achieved its desired outcomes and if not, what needs to be done to complete the work.