ITIL v4: Which is the correct definition of warranty?
OPTIONS
- Assurance that a product or service will meet agreed requirements
- The amount of money spent on a specific activity or resource
- The functionality offered by a product or service to meet a particular need
- The perceived benefits, usefulness, and importance of something
ANSWER
Assurance that a product or service will meet agreed requirements
EXPLANATION
A warranty is an assurance that a product or service will meet agreed requirements.