ITIL v4: Which statement about continual improvement is correct?
OPTIONS
- All improvement ideas should be logged in a single continual improvement register
- A single team should carry out continual improvements across the organization
- Continual improvement should have minimal interaction with other practices
- Everyone in the organization is responsible for some aspects of continual improvement
Answer:
Everyone in the organization is responsible for some aspects of continual improvement
Explanation:
To ensure that this is effect, it is wise to include contribution to continual improvement in all job descriptions and every employee’s objectives, as well as in contracts with external suppliers and contractors.
