Home » Certification Exams Questions » ITIL v4: Which ITIL practice recommends performing service reviews to ensure that services continue to meet the needs of the organization?

OPTIONS

  • Service desk
  • Service request management
  • Service-level management
  • Service configuration management

Answer:

Service-level management

Explanation:

Perform service reviews to ensure that the current set of services continues to meet the needs of the organization and its customers.

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