Home » Certification Exams Questions » ITIL v4: How should the seven guiding principles be applied when an organization is making a decision?

OPTIONS

  • By using all the guiding principles equally when making any decision
  • By using the most relevant principles to the specific decision
  • By using the focus on value principle among others that are relevant to the specific decision
  • By reviewing each guiding principle to decide how relevant it is to the specific decision

Answer:

By reviewing each guiding principle to decide how relevant it is to the specific decision

Explanation:

The guiding principles defined here embody the core messages of ITIL and of service management in general, supporting successful actions and good decisions of all types and at all levels.

Leave a Reply

Your email address will not be published. Required fields are marked *

*
*