Home » Certification Exams Questions » ITIL v4: What are typically recognized through notifications created by an IT service, CI, or monitoring tool?

OPTIONS

  • Incidents
  • Problems
  • Events
  • Requests

Answer:

Events

Explanation:

An event is any change of state that has significance for the management of a service or other configuration item (CI). Events are typically recognized through notifications created by an IT service, CI, or monitoring tool.

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