Home » Certification Exams Questions » ITIL v4: Which type of service consumer defines the requirements for a service and takes responsibility for the outcomes of service consumption?

ITIL v4: Which type of service consumer defines the requirements for a service and takes responsibility for the outcomes of service consumption?

OPTIONS

An IT asset
A customer
A configuration item (CI)
A user

Answer:

A customer

Explanation:

A customer is a person who defines the requirements for a service and takes responsibility for the outcomes of service consumption.

September 27, 2021 admin Certification Exams Questions, ITIL V4 Foundation No Comment ITIL, ITIL Foundation, ITIL V 4

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