Home » Certification Exams Questions » ITIL v4: Which practice has a purpose that includes restoring normal service operation as quickly as possible?

OPTIONS

  • Supplier management
  • Deployment management
  • Problem management
  • Incident management

Answer:

Incident management

Explanation:

The purpose of the incident management practice is to minimize the negative impact of incidents by restoring normal service operation as quickly as possible.

Leave a Reply

Your email address will not be published. Required fields are marked *

*
*