ITIL V4: What is the definition of warranty?
OPTIONS
- A tangible or intangible deliverable that is produced by carrying out an activity
- The assurance that a product or service will meet agreed requirements
- A possible event that could cause harm or make it more difficult to achieve objectives
- The functionality offered by a product or service to meet a particular need
Answer:
The assurance that a product or service will meet agreed requirements
Explanation:
Warranty is assurance that a product or service will meet agreed requirements.